Worst customer support ever! They police around for nothing as if they are NASA or something. Im a "PAYING CUSTOMER" trying to pay from my card and got rejected because my current address is not match... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I thank you very much for your assistance, we are always available, and we always help customers to avoid losing their information. I want to spend more than 1 year with you and I have no regrets at a... Vis mer
Selskapet har svart
Following my automatic transfer from Vyke to Call.com, I experienced a total loss of audio services. Despite sending multiple emails, I received no response from customer support. I continued to make... Vis mer
Selskapet har svart
I don't understand if they have bots replying or humans but it is just superb customer support that happens in minutes. Never seen customer service like this with other large platforms and marketplace... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Your Second Number in an app. A real phone number you can use on any device. No SIM cards, no extra phones. Free video calls and chat included. For personal or business use. https://call.com/about/
Kontaktopplysninger
Frankrike
- call.com
3,0
Middels
27 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Useless service and poor customer follow up
I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Hi Ian. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)
French number has stopped working!
This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Hi Ashley. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)
Been using them for a while and love…
Been using them for a while and love the experience. One of the best calling apps so far.
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Thank you so much! We continue to do our best to improve the app and our service
Great customer support
Great customer support. Ported my USA number from Skype, very happy so far!
2. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Thank you Matt. We aim for support to be very responsive to any inquiries. Happy to hear you like the app!
I just subscribed yesterday then also…
I just subscribed yesterday then also added the credit but no longer can’t call to anywhere.
Pls check it up thank you
5. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Hi. Please contact us at support@call.com and let us know who you are so we can look into your issue
A great Skype replacement for iPad
This company describes itself as the ideal replacement for Skype, and I have to agree. Tech support answered several questions quickly before I signed up and the registration process for me was flawless. I got an account, paid for a number and SMS messaging, and it all just works. Messaging is reliable and calls, both in and out, are clear. The app, both on the iPad and Mac, work well with address book, voice-mail, chat logging, and very clear credit balance display. It will import Skype chat history once you export from Skype. Very good price for, so far, flawless service.
19. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Thank you Jeffrey.Our goal is to have happy users, and will continue to evolve the service to always improve
call.com - don't bother. Too hard.
Positives. Probably the cheapest on the web and on paper, a viable alternative to skype. In/out call and sms, virtual international numbers. Responsive (albeit rude) C/S.
Negatives. An absurb on-boarding process. I could not for the life of me create an account. Every time you request an SMS (verification), there is a 60min timeout (WTF?) preventing you from trying again.
There's no explanation though. You literally have no idea why you can't log on. I tried 3 different numbers to try and acheive an account and was frustrated at every turn.
I used the 60min profitably however and opened an account with a provider that knows what they are doing. The final death knell? I got kicked of call.com for having 'multiple accounts'. Yeah, that's because your process was so flawed. Oh the irony.
15. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Call.com Telecom Ltd
Please email support@call.com. I have not heard of the issue you are having, and will make sure your issue will be dealt with properly (Im the CEO)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.