It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
Selskapet har svart
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
Selskapet har svart
Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Kryptovalutatjenester
- Alternative økonomitjenester
- Valutatjenester
- Finanstjenester utenom bank
- Betalingstjeneste
Skrevet av virksomheten
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
Kontaktopplysninger
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canada
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
Viktig informasjon
4,5
Enestående
148 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Solid and consistent
Solid and consistent purchasing of Bitcoin, easy to use and no surprises.
21. juli 2026
Svar fra Bitcoin Well
Thanks for the 5 Star Review! Happy Stacking!
Easy to use
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
25. juli 2026
Svar fra Bitcoin Well
Hey MMB, thanks for the review. We're always looking to level up our service.
It’s just that easy
It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every transaction has been seamless. I’d highly recommend BTCWell. Cheers to Adam & his knowledgable team!
17. juli 2026
Svar fra Bitcoin Well
Hey Chris, appreciate your thoughts and the positive review. Keep Stacking!
I love your company's product, philosophy and ethos.
I love the people who work at Bitcoin Well. I love your company's product, philosophy and ethos. It matches my values. I want to see you guys succeed. But please, for the love of God, create a better UI. Come on!!!!!
15. juli 2026
Svar fra Bitcoin Well
Hey there Awane,
Thank you so much for the love and for supporting our mission! It means the world to know our ethos and values resonate with you.
As for the UI—point taken loud and clear. We hear you, and we're actively working on making the experience much smoother.
Svar fra Bitcoin Well
Hey Nicholas, thanks for taking the time to review. Happy Stacking!
easy of use
easy of use, low fees and automatic scheduled buys to a self custody wallet are all amazing features
19. juli 2026
Svar fra Bitcoin Well
Hey Cliff, thanks for the positive review. Keep Stacking!
Great service and customer support
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
20. juli 2026
Svar fra Bitcoin Well
Thanks for your patronage Jarret. Happy Stacking!
Svar fra Bitcoin Well
Appreciate the kind words, Morgan! We’re definitely a little different — direct to self-custody is the name of the game. 🚀
Fast and easy....
8. juli 2026
The customer service is excellent and…
The customer service is excellent and very helpful.
14. juli 2026
Svar fra Bitcoin Well
Hey Casie, we appreciate your feedback, and the kind words.
helped me pay bills
helped me pay bills, stack sats, and think less about the powers that be ruining everything
12. juli 2026
Svar fra Bitcoin Well
Hey btcproxy,
Happy to have you onboard with us. As we navigate this gong show, keep stacking, stay informed, and stay sovereign.
We’re glad to have you as part of the Bitcoin Well community.
Feel free to reach out if you have any further questions.
Best exchange going
Best exchange going, have been dealing with them since the beginning of my Bitcoin Rollercoaster ride, strait to wallet never an issue
4. juli 2026
Svar fra Bitcoin Well
Hey Mark,
Self-custody is the key. Keep control of your bitcoin, secure your seed phrase, and stay sovereign.
Feel free to reach out if you have any further questions.
Drew ✌️
Trade was done in short order
9. juli 2026
5 star team...would give them 10
5 star team...would give them 10
Knowlegeable
Industry leaders
New services and tech development (swaps, deposits, bill payment)
Faith ;)
9. juli 2026
Svar fra Bitcoin Well
Hey William,
Much appreciated, and thank you for the positive feedback. It means a lot to hear that you’ve had a good experience with us.
Stay sovereign, keep the faith, and keep stacking.
Feel free to reach out if you have any further questions.
the best way to buy btc
The most simple way to buy Bitcoin direct to your cold storage. Always smooth.
13. juni 2026
Svar fra Bitcoin Well
Hey Ryan,
Nothing stops this freedom train. Keep stacking, stay sovereign, and enjoy the ride.
Drew ✌️
Svar fra Bitcoin Well
Thanks for the feedback Kevin, keep stacking!
Svar fra Bitcoin Well
Happy to have you onboard the freedom money train. Happy Stacking!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.