Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Having to finally adult and pick doors - I found the website easy to use and instead of going for a traditional door on my Victorian townhouse I picked a modern front door through using the website do... Vis mer

Vurdert til 3 av 5 stjerner

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... Vis mer

Vurdert til 4 av 5 stjerner

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... Vis mer

Vurdert til 5 av 5 stjerner

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features. Early days but looks like it should last a long time and due... Vis mer

Informasjon om virksomheten

  1. Dørprodusent

Skrevet av virksomheten

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

121 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 20 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I am delighted with my doors and…

I am delighted with my doors and windows ! Not do they look fantastic, but its energy-efficient features have also helped me save on heating bills

1. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Apeer Doors

Svar fra Apeer Doors

Hi Tyrell, thank you for your review, we hope you enjoy your toasty house with your new windows and A++ rated door!

Vurdert til 5 av 5 stjerner

I got the magnet upgrade and let me…

I got the magnet upgrade and let me tell you, ive had so many compliments on my wraths. Im changing them every couple of days, Depending on the weather of course

4. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Apeer Doors

Svar fra Apeer Doors

Hi Ayanna, the magic wreath magnets are new for 2024 and we are delighted you are happy with them and are able to change your door wreaths so frequently with no hassle or damage to the door. Enjoy!

Vurdert til 1 av 5 stjerner

Costumer service is non-existent

Costumer service is non-existent. They had to refit my front door (Apeer) as was leaking water inside and was not air tight. Plus they fitted it with the wrong colour of cill. Then it was not locking properly so they had to adjust it again. Now rain is coming through my letterbox. Never ending problems. I have tried calling the fitting company again and again and have sent emails to Apeer since 13/10/23 , and have been completely ignored.
Not great customer service and door quality for nearly £4K. Very disappointed and frustrated. The door is clearly not fit for purpose and the installation was appalling.

20. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Apeer Doors

Svar fra Apeer Doors

Thank you for your feedback. Please speak to your installation company regarding these issues so they can resolve the issues through the guarantee process.

Vurdert til 1 av 5 stjerner

hardware rusting and poor quality

I recently bought a front door with sidelights and the door is very good but the stainless steel hardware is rusting after only 2 months.
I have been onto them several time and have been given the runaround about how this is normal.
They are saying the obvious rust which is appearing all over the handle and lock is normal and is in their terms and conditions. Very disappointing
Very bad customer service and crappy hardware

16. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Apeer Doors

Svar fra Apeer Doors

Thank you for your feedback. Our customer services team have explained this is a natural process called' Tea staining' and is not rust, and they have advised how to clean the 'tea staining' from your handles.

Vurdert til 5 av 5 stjerner

Wish I had more doors to replace.......

The Apeer Composite Door impresses with its overall performance. It strikes a balance between aesthetics, security, insulation, and durability. While the initial cost may be higher compared to some alternatives, the long-term benefits in terms of energy savings, minimal maintenance, and enhanced security make it a wise investment. The Apeer Composite Door stands out as a top-quality product in the market, offering a perfect blend of style, security, and energy efficiency. Its durable construction, versatile design, and advanced features make it a reliable choice for homeowners looking to invest in a long-lasting and high-performing entry door.

7. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company

Great company to work for!!
As I company we've been number (target)based for a long time need to change that culture to quality based to achieve both.

22. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Apeer door WOW

Just bought an Apeer door. I have to say the workmanship and artistry are excellent. It looks amazing. However the single most amazingly satisfying thing is the QUIETNESS. So strong so secure, quiet and and emmintly stylish! It brings our house to life and gives such a great first impression. I’d highly recommend Apeer doors to anyone. I’ll feel safe in my bed tonight!

12. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love working at Aperture Doors

I have been working at Apeer Doors for 6 months now and I Love it. I work with a great team that work hard and have a good laugh with one another. I’ve learnt so much about all the different types of doors that we do, and it’s nice to see the finished product once it’s all done. We are very busy and do make loads of doors each week. It’s a great place to work for.

21. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor manufacturing, poor customer service

I wish I paid more attention to the negative reviews on here, before we bought a door from Apeer. We bought a silka door costing several thousand pounds, only to arrive with very shoddy workmanship where the glass meets the door. We paid for a premium door and expected one, but apparently their manufacturing is mediocre at best. After we raised the issue with the company that fitted the door, they contacted Apeer and we were told they would send someone to assess the situation. Some days later, a guy came and hastily took two pictures of the door, and didn't even knock on the door. I saw him on our ring doorbell and ran to open the door and talk to him, but he was gone. Amazing customer service. After a month of waiting for their "assessment", they came back and said that the door is of a standard they are happy with, providing no justification or explanation whatsoever. I can provide pictures of the door to anyone who requests them, so they can see how high the Apeer standard is.
Their manufacturing standards and their customer service is ridiculously poor and I would caution anyone thinking of buying anything from them.

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not Watertight!

Door was fitted - looked amazing. Then it rained and water leaked in under the glazing. Fitters came back and smeared mastic around the glass and beading - it now looks a cheap mess. Supposed to be airtight, not even watertight. The mastic will deteriorate and the door will leak again. The gasket/seal around the glass is clearly defective. Still waiting for satisfactory resolution.

10. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t buy from Apeer

What ever you do…. Don’t buy an Apeer door!!!

My door was faulty after only three months, and even once they had admitted liability I’m still without a replacement door. It’s shocking how a company could produce faulty goods then ignore their legal requirement.

Just save yourself the hassle and go with a different manufacturer.

16. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Apeer Doors

Svar fra Apeer Doors

Please email the details of the company which fitted your door to sales@apeer.co.uk so we can investigate your comments.

Vurdert til 5 av 5 stjerner

Couldn't be happier!

We ordered a traditional door from Apeer, complete with 2 sidelights. We couldn't be happier with them! Coming into winter, the effect of the triple glazing is significantly noticeable over our old PVC door, especially as the temperatures start to drop.

9. august 2023
Anmeldelse skrevet uten oppfordring

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