1001hobbies Anmeldelser 53

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their... Vis mer

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Vurdert til 1 av 5 stjerner

Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you sayin... Vis mer

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Vurdert til 5 av 5 stjerner

Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country... Vis mer

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Vurdert til 4 av 5 stjerner

The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult t... Vis mer

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Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 41 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

This company is a SCAM!

This company is a SCAM!
Avoid it!
they look like a normal shop, but they use several "dark patterns" to secure your cash before they even have the product:
• The "Phantom Stock" Trick: They list thousands of items as "In Stock" (usually with a 1-2 week delivery estimate) that they do not actually possess. They are essentially a high-delay drop-shipper. By the time you realize the item isn't coming, they've had your money for weeks.
• The "Rolling Deadline" Loophole: When a delivery date passes, they automatically send a template email pushing it back by another month. They do this repeatedly to keep you in their system past the window where many banks allow easy chargebacks.
• The Predatory 25% Cancellation Fee: This is their most "scam-like" tactic. They claim in their terms that if you cancel a pre-order, they keep 25%. However, under EU law, this is often considered an "unfair contract term" if they haven't shipped the item or if they've missed the promised delivery date.
• The Geographical "Mask": By using dozens of local domains (.nl, .it, .co.uk, .be), they trick customers into thinking they are buying from a local shop with local return laws, when everything is actually funneled through their French entity.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til 1001hobbies

Svar fra 1001hobbies

Hello,

We are truly sorry to read your review and regret that your experience has led you to form such an impression.

We would like to point out that pre-order lead times may vary depending on suppliers and manufacturers, which can result in changes to delivery dates beyond our control. The availability information displayed on our website is provided for guidance only and may change depending on stock levels.

Regarding cancellations, these are governed by our terms and conditions of sale. Any fees are only applied in specific cases, particularly when orders have already been placed with suppliers.

We do, however, understand your frustration regarding the lack of clarity and the delays encountered. We take your feedback very seriously and will pass it on to our teams to help improve our processes and communication regarding orders.

We remain at your disposal should you wish us to review your case or provide further clarification.

Kind regards,
Customer Service

Vurdert til 1 av 5 stjerner

Took my money and provided no service

Ordered a model and paid for it 7
Months ago. I still haven’t received the model even though they have advertised same day shipping on it. I rarely even get a response from customer service. Avoid 1001 Hobbies like a skunk at a picnic.

10. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Toujours le même problème de stock

Toujours le même problème : on regarde les articles recherchés et ils sont bien en stock.
Vous passez la commande des dits articles et voilà; on vous informe qu'il y a des articles en rupture de stock.
Donc n attend une livraison hypothétique.
j'ai demandé le remboursement si pas livré avant le 02/01/2026.
J'attends !!!!!

19. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Numerous methods of payment? I don’t think so.

Your check-out states it accepts numerous credit cards as well as Apple Pay. After numerous attempts, including seeking help from customer service, which was ineffective, I tried PayPal. It worked. Why I had to go through this ridiculous exercise makes no sense at all.
Simply state, “We only accept PayPal”. It’s not that hard.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered a playmat that showed in…

I ordered a playmat that showed in stock only to find out a week later it was an error on the website. I cannot get in contact with a single person to resolve the issue the one emails response I got was we can off you a credit and I responded to the email but no response back again. Horrible customer service

3. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So far so good. Pleasant Surprise today.

Thus far, An excellent start. I was looking for unusual item, as I am sure most modeler's do. Easily found. Easily ordered. At a fair price. Still waiting for the item which was ordered on 8 December. It appears to be coming from France. Item arrived today in a snowstorm ! Awesome job folks !

6. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer support.

Tried to cancel an order and was ignored for months, then had to wait weeks between replies only to get a 'refund' of store credit like I was planning on returning.

22. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

1001hobbies Offered the Best Price

1001hobbies offered the best price for the item I was looking for, based on recommendations of what was considered the best kit to purchase. They were quick to provide me with a receipt of my purchase. However, there seems to be some confusion on completing the purchase, which I thought I had already paid for. Hopefully it will be resolved soon.

22. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

To be honest I was hesitant…

To be honest I was hesitant when ordering because of older reviews of the company and some bad Reddit threads I'd read, but I'm happy to say I took the chance since more recent reviews seemed increasingly positive. I purchased a loungefly bag and it arrived in perfect condition despite the box itself being a bit mangled from shipping. I am in Canada, so I'm not surprised at the condition of the box after an over seas trip, but even with the distance it was only 8 business days from the time of ordering to delivery.

28. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

1001Hobbies has a good selection of…

1001Hobbies has a good selection of available models and associated material upgrades. I like that they are organized enough to quickly prepare and ship from their inventory. Doesn’t matter that they are European located. Willing to pay the shipping costs.

15. oktober 2025
Anmeldelse skrevet uten oppfordring

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