1001hobbies Anmeldelser 53

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their... Vis mer

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Vurdert til 1 av 5 stjerner

Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you sayin... Vis mer

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Vurdert til 5 av 5 stjerner

Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country... Vis mer

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Vurdert til 4 av 5 stjerner

The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult t... Vis mer

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Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 41 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fast and easy

Fast and easy. Now I wait for this Duke 250th Anniversary from 1001hoobbies..

20. mai 2026
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Svar fra 1001hobbies

Hello,

Thank you for your message.

We are delighted that your order went smoothly and hope you will be completely satisfied with your Duke 250th Anniversary.

Your trust is important to us, and we are here to help if you have any questions regarding your order.

Kind regards,
Customer Service

Vurdert til 3 av 5 stjerner

I received the product as ordered but…

I received the product as ordered but took three weeks. Also there is no tracking or updates like there is with most companies.

17. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

Thank you for your feedback; we are pleased to hear that you have received your order.

However, we apologise for the delay in delivery and for the lack of tracking and updates regarding the status of your order. We fully understand that this can be frustrating and does not meet the standard of service we aim to provide.

We have taken your feedback on board and will pass it on to our teams to improve communication and shipment tracking.

Thank you for your patience and understanding.

Kind regards,
Customer Service

Vurdert til 5 av 5 stjerner

Great service

Fast shipping

3. mai 2026
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Svar fra 1001hobbies

Hello Hoar,

Thank you for your feedback.

We are glad to hear that you appreciated the fast shipping.

Your satisfaction is very important to us and your message is a great reward for our teams.

We hope to have the pleasure of serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

First time customer of 1001 Hobbies

Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country to country.

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello Erik,

Thank you very much for your kind feedback.

We are delighted to hear that you found an excellent selection of GSI Creos Mr. Hobby products and were able to obtain the items you were looking for, despite stock shortages elsewhere. We are also pleased that your international delivery went smoothly.

Your satisfaction is very important to us and your message is a great reward for our teams.

We look forward to serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 1 av 5 stjerner

Horrible experience shopping from you

Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you saying it's out of stock AND you don't deliver to my country (US) as of 2025. Awful service! Didn't even offer a refund, tried to give me store credit for a business that doesn't deliver to my country(US). I am currently disputing the charge with my bank so I can get my money back since you couldn't even do that, absolutely criminal.

4. mai 2026
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Svar fra 1001hobbies

Hello Ramos,

We thank you for your feedback and are sincerely sorry to hear about your dissatisfaction and the issues you encountered with your order.

We fully understand your frustration and take your comments very seriously.

Our customer service team will review your case and contact you as soon as possible in order to provide a response and find a suitable solution to your situation.

We thank you for your patience and wish you a pleasant evening.

Kind regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

Excellent

Excellent. But feedback in French!!

27. april 2026
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Svar fra 1001hobbies

Hello,

We sincerely thank you for your feedback.

We are delighted to hear that your experience fully met your expectations.

Your message is a great reward for our teams.

We look forward to serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

Got everything I ordered

I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their emails, I never got a response. But everything came brand new and my box was not smashed up just a little dented. It made it to my house safely. I didn't have problems getting my package delivered, I saw there was a couple reviews from somebody said they had to go to a shipping hub to get order. I would definitely buy from them again, it was hassle-free My only negative would be that they just don't check their emails or respond back

8. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello Doyle,

We sincerely thank you for your detailed feedback.

We are delighted to hear that you received your order, that the products fully matched what you ordered, and that the delivery went smoothly. We are also glad that the condition of the parcel met your expectations despite a slight external impact.

We also take note of your comment regarding our email response times. Please rest assured that we are continuously working to improve our responsiveness in order to provide better service to our customers.

Your trust and your intention to recommend our website are greatly appreciated and represent a real reward for our teams.

We look forward to serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

Fast quick efficient

8. mai 2026
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Svar fra 1001hobbies

Hello Sarviss,

Thank you for your feedback.

We are glad to hear that you appreciated the speed and efficiency of our service.

Your satisfaction is very important to us and your message is a great reward for our teams.

We look forward to serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

Great item

Great item, great service

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

We thank you for your feedback.

We are delighted to hear that the item fully met your expectations and that you appreciated the quality of our service.

Your satisfaction is very important to us and your message is a great reward for our teams.

We look forward to serving you again very soon.

Kind regards,
The 1001hobbies Team

Vurdert til 3 av 5 stjerner

More thought into the packaging

The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.

We regret the lack of transparency and communication you experienced and take your feedback very seriously.

Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.

Thank you for taking the time to share your feedback.

Kind regards,

Vurdert til 1 av 5 stjerner

I waited over six weeks with zero…

I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.

This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.

21. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.

We regret the lack of transparency and communication you experienced and take your feedback very seriously.

Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.

Thank you for taking the time to share your feedback.

Kind regards,
1001hobbies

Vurdert til 1 av 5 stjerner

I ordered woolie from Amanda the…

I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.

19. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

We sincerely apologize for the situation you are experiencing and fully understand your concern.

Regarding your order placed in December, it is possible that the item was a pre-order or subject to a supplier delay, which can unfortunately affect the estimated delivery times. However, the lack of response from our customer service team is not normal, and we apologize for this.

In order to review your order and provide you with a clear and prompt response, please send us your order number. This will allow us to give you precise information about the status of your delivery and, if necessary, offer you an appropriate solution (shipping, replacement, or refund).

We remain at your disposal.

Best regards,
1001hobbies

Vurdert til 5 av 5 stjerner

Great care taken to package the items…

Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!

28. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

Thank you so much for your positive feedback!

We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.

We look forward to welcoming you back to 1001hobbies.

Thank you again for your trust!

Best regards,
The 1001hobbies Team

Vurdert til 5 av 5 stjerner

Fast shipping

Fast shipping, product arrived as expected.

27. mars 2026
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Svar fra 1001hobbies

Hello,

Thank you so much for your positive feedback!

We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.

We look forward to welcoming you back to 1001hobbies.

Thank you again for your trust!

Best regards,
The 1001hobbies Team

Vurdert til 4 av 5 stjerner

Shipping Was Not Great

The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating

18. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

Thank you so much for your positive feedback!

We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.

We look forward to welcoming you back to 1001hobbies.

Thank you again for your trust!

Best regards,
The 1001hobbies Team

Vurdert til 1 av 5 stjerner

We still have not received the product…

We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra 1001hobbies

Hello,

We are truly sorry for the delay with your order placed on 17 February 2026.

Upon checking, we can confirm that your order has been successfully registered and confirmed.

We would also like to inform you that your parcel was collected by the carrier on Tuesday 14 April 2026. The parcel is now in transit.

However, we will carry out a further check with our logistics department to ensure your delivery is being tracked correctly and to provide you with accurate information if necessary.

We apologise for any inconvenience caused and remain at your disposal should you require any further information.

Kind regards,
Customer Service

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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