Amazon omtaler

Amazon omtaler

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Ordering proces is ridicolous

A lot of stuff cannot be delivered to for example Denmark, but in order to find out you have to add it to your cart, and do a checkout, before you are infomed that there is a problem with the order. When I am logged in it should be possible to filter searches, so that the suppliers that will not send to other countries like Denmark is hidden. I have used Amazon.co.uk and amazon.de a lot, but this amazingly stupid and user unfriendly ordering process makes me think about whether i want to be subject to that in the future. Amazon.de has a lot fever suppliers that will not send to Denmark, but the principle is the same, that you have to do a checkout before you are notified of the situation. It is a serious time waster for a customer
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No longer a customer

Amazon removed the Free Super Saver Delivery which means that I no longer will be buying from them, because the cost for shipping is too expensive! It's a shame for Amazon because I had a lot of books on my wishlist I was going to buy but now i'm buying them somewhere else with free delivery!
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No use for the danes

Due to sudden withdrawal of FREE Super Saver Delivery the prices are simply ridiculous. I am from Denmark where I can buy most of the products cheaper. And that tells a lot why Denmark is one of the most expensive countries to live in.

I will never return to Amazon.co.uk while FREE Super Saver Delivery is missing. If I could choose to give 0 stars I would definitely have done it. Especially due to the way Amazon.co.uk have handled the situation. No kind of compensation for European customers, no way of letting us know, and the fact that the changes was told to the customers the day AFTER they had been made!

Bye Amazon.co.uk!

Denne omtalen har blitt rapportert ava Trustpilot user på grunn av manglende kjøpsbevis.

Trustpilot Kundeservice er i gang med å undersøke denne omtalen.

Etter undersøkelsen vil den enten bli slettet eller lagt opp på Trustpilot igjen.

Se våre retningslinjer for omtaler her.

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Hidden Charges / Amazon Prime

Ordered something, got it, all good there.
Then I tried to work out on the overly complicated members area if I was signed up to anything. No, I was not.
1 month later I find a £79 charge on my bank statement for Prime.

I never asked for this and had to spend 20 minutes of my time trying to figure out how to contact them. Yes, I got a refund, but this to me is a very unethical way to conduct business!!!

Don't think I will use them again
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No reward or respect for loyal European customers

The recent and unnanounced cancellation of the Free Super Service Delivery and an absurdly costly new range of delivery prices makes Amazon not even deserving 1 star.
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Lack of respect for customers

I used to buy with Amazon.co.uk, but they lost me when me being a loyal customer was penalized by putting absurd shipping costs.

The products in Amazon.co.uk can easily be found at several other websites, most of the times with the same prices or even lower. However, the worst part are the shipping costs, that most of the times double the amount of the order cost.

Do not recommend, and won't buy again.
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Extremely poor communication of sharp increase in shipping costs for Europe. No response to complaints that followed.

Amazon.co.uk recently increased shipping costs to Europe. This was communicated in the most impersonal arrogant way possible. There was no response to complaints that followed.
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Shippingcosts too high for shipping to european countries

Amazon.co.uk suddenly stopped the free delivery to all european countries. Now the shipping costs are too high.

Denne omtalen har blitt rapportert ava Trustpilot user på grunn av manglende kjøpsbevis.

Trustpilot Kundeservice er i gang med å undersøke denne omtalen.

Etter undersøkelsen vil den enten bli slettet eller lagt opp på Trustpilot igjen.

Se våre retningslinjer for omtaler her.

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I used to spend £1500+ on Amazon every year cos of their 'Super Saver Delivery'...

... but now they just, all of a sudden, decided to remove the 'Super Saver Delivery' method for shipping outside the UK.

Well, that's it - no more big loads of packages being shipped to Denmark through my credit card.
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No explanation about cancelling Free Save Delivery for European customers.

I was shopping in Amazon for only about 2 years, but I though that I will be for the next (at least) few years. Free Save Delivery was one of the reasons why I choose them. But if they gonna delete this option, they should told us at least a few days earlier. But they didn't. Why? I was preparing for a big shopping for Easter. I gonna do this even if the cost will be provided, but they set delivery cost on a higher (a lot) level than before. That's the worst part. They got us as idiots. True story.
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shipping cost!!

Verry verry disappointed about their move to stop the free shipping for deliveries to the main land!!
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Moving on.

After spending thousands of pounds buying from Amazon through the years, the move to end free delivery to other EU countries is a big disappointment. And one that will come home to roost, I expect.

I'm certainly taking my business elsewhere, and can only recommend others do the same.

Denne omtalen har blitt rapportert ava Trustpilot user på grunn av henviser til andre nettsteder eller selskaper.

Trustpilot Kundeservice er i gang med å undersøke denne omtalen.

Etter undersøkelsen vil den enten bli slettet eller lagt opp på Trustpilot igjen.

Se våre retningslinjer for omtaler her.

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Time to support local businesses...

I didn't get notified of the delivery policy changes, so when I recently tried to order some items, it took me a while to understand why they are trying to charge me 45% more with shipping fees.
Needless to say, I cancelled my order because with these prices I can easily find the same stuff in Sweden. In fact, I found it even cheaper, and will get it faster.
Bye bye Amazon!
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Amazon shipping cost

To post a DvD,or CD U.S.A. Royal Mail charge £4.80.While Amazon give you £1.28 pence for postage
You have to subsidies the extra postage out of your own pocket. To make up the £4.80.
I now only sell to UK only.
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Amazon.co.uk does not want European customers

I have been through the last several years been an avid fan of Amazon, mainly because of their excellent service, the wide selection of items and their highly reasonable shipping costs.
What they have done now is completely incomprehensible. Last week an email was sent to their European customers that unless you have the luxury of living in the UK all Free Shipping to the continent is abolished. Previously if you ordered for more than £25 the shipping was free. If that was not bad enough the informed Europe of this policy change the day AFTER it happened.
Even though some of the items I usual buy from Amazon can be bought through other online retailers, what Amazon brought to the table was the large range of items, the speed of their delivery and being based in the EU there was no risk of being caught by customs. Being based in Sweden Amazon offered me a much larger range within English written books, video games and even toys for my children which are usually much more expensive with Swedish tax.
The best thing Amazon can do is to listen to its European customers and either bring back Free Shipping as it was before or bring back Free Shipping and raise the minimum limit from £25 to £50. As it is now Amazon automatically puts a £4.30 - £6.40 shipping fee on everything to Sweden and then adds £1.10 per kilogram. A children’s book of 32 pages that costs £3 now costs £9.59 with shipping! A DVD that costa £3 costs £7.52 with shipping! There are definitely other book and film sellers online that have perhaps higher prices than Amazon but when their prices are still lower with shipping then I am afraid Amazon has lost me as a customer.

www.amazon.co.uk Support

Om denne bedriften

Low prices on digital cameras, MP3, LCD TVs, books, music, DVDs, video games, software, home & garden and much, much more. Free UK delivery on Amazon orders.

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