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Offers quick and reliable service, any faults are handled very quickly and any problems are solely down to the sellers. I have sold and purchased numerous different items on eBay and each one has been quality. Have had no problems as of yet however wish the payments would go into the bank a little quicker!!
Absolutely appalling sold an item on eBay , Buyer didn't like it offered a refund on return of item, Buyer put wrong address on label to return so i never got item back but because it was showing as being held at post office awaiting collection eBay refunded buyer, I Appealed the case and lost reason being I put wrong address on return detail's ( the same address all my other items are returned to), Then later I check the tracking and my item has been returned to the buyer so now i have no item and no payment, buyer has item and full refund (great scam), I then contact ebay.co.uk and am told that because the buyer is from the USA I need to speak to them they will message them and someone will be intouch within 24/48hrs later this was on the 10th, 8 day's later ebay.com contact me and tell me the timeframe to appeal passed on the 16th 6 day's after i asked to look at it, Is this a case of wait until time frame has passed so we do not have to refund the seller, seem's like it, so i'm out of pocket £52.00 lost my item and had to pay £5.20 ebay fee's for the privilege disgusting.
as a seller fees are outrageous, (roughly 20% of the sale price PLUS shipping cost) then you have to pay shipping as well. Ship international and they claim not received? oh well, you lose, the international buyer gets your item for free, on top of that, YOU PAID HIS SHIPPING COSTS! Accidently sell an item over $250 but didn't include signature upon delivery? Buyer gets a full refund!
I wish there was something different that had the reach eBay does, it was a fine system in the beginning but with Income tax (40-50%) Sales Tax (8%) eBay fees (20%) Shipping costs (15%)
You might as well donate your items, at least then you get a tax break.
We are selling on eBay almost 4 years and had a lot of scam transactions with ebay buyers and lost around $2000 in 2013. NEITHER EBAY NOR PAYPAL DIDN'T PROTECT US AS THEY STATE ON THE AD. Every time we called eBay or Paypal it felt like we talked with the robots. All they can do is to follow eBay or Paypal guidelines. Both companies generate BILLIONS OF DOLLARS IN NET INCOME (CHECK IT OUT AT WIKIPEDIA.COM) Last year we paid $15000 in eBay and $3000 in Paypal fees. It is ridiculous to pay $18000 in fees for companies that don't provide real service. Now we are moving to Square and eBid.
I'm not discounting anyone's bad experiences, but it's pretty easy to stay away from them. I only ever deal with Top Rated Sellers with atleast a 99.8% rating, and I never have any issues. Plus, eBay has made it much more easy for buyers to get refunded when they run into some issues. The best thing about eBay is getting really good items for very cheap prices. You can also get free shipping on most items, which is the cherry on top! Hopefully my good experiences will keep rolling in.
Alle de gange jeg har bestilt fra Ebay.com har jeg kun haft gode oplevelser, det tager self lang tid for varerne at komme hele vejen fra Kina til Danmark, men de fleste gange går der ikke forfærdelig lang tid. Jeg har kun købt små ting over ebay, altså toldfrit (under 80kr) så kan udtale mig om det. men der har alle de sælgere som jeg har købt fra været meget oprigtige og tydelige omkring deres produkt. :)
Great company.You can recover some of your money spent for the purchase and also you will get 5$ to your account. to do this, follow the link and register online extrabux Cash back http://www.extrabux.com/r/525e6bcc40 Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from extrabux and make a purchase. In 1-7 days, your cash back will be added to your extrabux account.
Well, I have been a member on eBay since january 2001. Since that time the site has developed quite much. In generel eBay is a very great site which provides far the most tools for buying and selling. However as a seller I have very limited possibilities as I can only list items under a certain value. First, in 2012/13, it was up to $2500 per month, then it raised to $5000, and now it has just gone up to $7500. This is a very big problem for me, as I cannot use eBay as a serious tool to get scarce and rare items sold.
They say "call us" and even though I live in Denmark I have tried to do so, but It's not possible. Even if you manage to find their phone number they have a intro phone system which does it impossible to get any contact. I have send them a registered letter I know for a fact they have read, but no answer and no solution.
Result? I loose thousand and thousand of USD and eBay does a bad job and, too, loose a bunch of money in fees. NOT OKAY!!
Everything could be perfect as a am a very serious and trusted eBay user, but it is not.
EBay is a joke. If you want something that is not a cheap piece of counterfeit junk, find somewhere else to shop at. My first eBay purchase was pretty clearly either grossly misrepresented or a fake, and though I thoroughly documented this AND WON THE CASE, eBay still required me to return the item to the seller. They claim that they don't require buyers to return counterfeit items, however they clearly didn't think twice about it in my case (official arbitration took approx. 10 min -- they asked me if I wanted to stay on the line while they did it, and they told me the results BEFORE ARBITRATING) and they required the return of counterfeit items in the case of the undercover WSJ investigative journalist. Furthermore I have never heard of someone receiving a counterfeit item and NOT being required by eBay to return it to the seller. Whenever eBay is caught they act shocked and claim that it's a very unusual situation for this to happen, however that's obviously not true because if it was then this wouldn't happen EVERY TIME someone does an undercover story or study. Tiffany's did a secret study in which it found that 95% of Tiffany's goods on eBay are counterfeit. Like the shady manipulative sellers that appear ubiquitous on eBay, eBay themselves completely passed the buck by acting hurt that Tiffany's acted in a "sneaky" manner instead of notifying eBay of the fakes when they found them. Yeah right! As if it's TIFFANY'S job to do eBay's job FOR them and crack down on the counterfeit trade on eBay! If eBay cared about stopping the counterfeit trade and protecting their customers they would take counterfeits seriously and stop turning a blind eye to this -- however they likely realize that their profits would be seriously affected if they cut out the counterfeit trade and so they just keep on tacitly encouraging it by blatantly protecting the profits of counterfeit sellers. This company (eBay) really leaves a bad taste in my mouth. By investing a lot of time and effort in the matter, I managed to win back all my money plus shipping. However, if eBay had done their job in the first place I wouldn't have been inconvenienced like this. EBay's assumption seems to be that as long as most customers are refunded most of their money, nobody will complain (at least not enough to make a change). I take offense that they think so lowly of their own customers. EBay's ethics may be nonexistent but that doesn't mean everyone else's are too. Shop at eBay at your own risk -- if you insist on purchasing brand name items there (the most counterfeited items of all), then I *highly* recommend purchasing the real deal also, direct from the retailer, just to compare it to the eBay item (and then returning the real item to the retailer once you've established that the eBay item is a fake. I say "is" because again, *literally* 95% of the time it WILL be). Be aware that many of the fakes are quite convincing and sophisticated -- I myself (and the WSJ reporter) were both fooled at first. Also remember that a high seller rating means nothing -- there are websites that specialize in auto-generating positive reviews and so cranking out 10,000 glowing positive reviews is just a matter of a few bucks. Pay much more attention to the content of the negative reviews for that reason. Be aware that sometimes sellers will bluff and ask you to take the item to a brand retailer to have it authenticated to prove it's a fake -- they know full well that *very* few retailers provide these services anymore (due to the increasing sophistication of counterfeit items). Keep in mind that mailing a counterfeit item is illegal, so a return places you at legal risk. Also be aware that if you want your money plus shipping back you're going to have to put in a lot of time documenting that the item is a fake. Refund without shipping is quite easy; remember this doesn't hurt counterfeit sellers at all, just you, so they're perfectly happy to go along with it. Dealing with the eBay reps is pleasant enough if all you're concerned with is your money back; otherwise their cavalier attitude about returning potentially counterfeit items is annoying. You have to contact them via phone -- there is no customer service email and the website is useless. If you try long enough to get help on the website (which by the way is surprisingly counter-intuitive and user-unfriendly for such a successful company), eventually you will just be dumped into the "peer support" area of the website which is just a bunch of people commiserating about how badly they were f-ed over by eBay, how much money they lost, and how there's nothing they can do about it. I really can't say it enough: if you want a real brand-name item, or an item that is anything approaching high-quality, DO NOT shop at eBay. You will just end up getting fooled by a convincing fake that will then break in 2 months (inevitably just outside the eBay appeals time window), or losing money in return shipping fees. The only reasons anyone would ever find it a logical course of action to shop on eBay is if you don't care about the above ethical issues and you WANT a designer knockoff (hey some people do), or you WANT a cheap piece of Chinese junk, and don't care if it breaks in a couple months because you'll be "over it" by then anyways (cheap plastic phone covers come to mind). I really don't like hypocrites, and although most big businesses are hypocritical to some degree, eBay takes the championship prize in hypocrisy, HANDS DOWN. Bleagh.
I’ve been an ebay member since 2001. I have mostly been a buyer. Occasionally, I would sell an item. Today I found out ebay is charging 10% of the final sales price & shipping price. That is just too high of a percentage. I called ebay to verify the selling final value price was 10%. I let them know I will no longer sell any thing on there website and I will not recommend them to anyone.
I've been buying and selling on eBay since 1999. The site is so much easier to use now! The biggest purchase I made was a car and it was the easier and best car-buying experience. As eBay has grown, they've made smart investments in technology, especially in information security. Yes, there are scams from time to time, but this is the real world and dishonesty can never be 100% eliminated. eBay is a great place to find whatever it is you're looking for from global sellers. firstname.lastname@example.org